Understanding the proper role of social media is an important challenge for pharmaceutical companies when it comes to “connecting” with potential patients and building their levels of trust. In 2017, strategies that involve traditional mass media — such as TV and print ads — are far from dead; however, social media offers clear advantages to building recognition for a drug — and awareness of its efficacy — in ways that can be targeted to very specific audiences. This typical challenge of targeted outreach is made considerably easier for companies thanks to the significant amount of personal content choice that both social and digital media platforms offer patients who are doing their personal health research.