COURSE DESCRIPTION

OVERVIEW

One of the biggest problems across all businesses, regardless of industry, is the issue of having repeat defects and errors occurring with data, and not being able to discern them because either:

a. The measurement systems were not designed and set up properly for their intended purpose, or

b. No one is identifying patterns in the data suggestive of repetitive errors which keep recurring.

Both of these problems lead to a failure to act in the best interest of the business, as well as the best interests of the patient population.  The risks to your bottom line, compliance efforts, public perception, and, worst of all, patients is palpable and cannot be ignored.

In this seminar, you will learn why it’s critically important to be able to identify repeat problems that are sapping your resources and revenues, and putting your patients at risk. Remember: As the oft-misattributed quote goes, “The definition of insanity is doing the same thing over and over while expecting different results.” If you’re not identifying data defect trends and improving your programs, you’re falling into the same trap of producing (and missing) error after error.

During this interactive session, you will receive actionable instruction which will allow you to identify current and potential data defects, and implement programs that will prevent and/or fix those risks.

LEARNING OBJECTIVES

During this 60-minute session, you will learn:

• What are good data?
• What are bad data?
• What happens if you miss the opportunity to identify repeat defects from your data sets?
• Pro tips to improve the design, setup, and usability of metrics to give you the 3 main benefits you’re looking for:
  • To identify real signals
  • To be able to discard false signals
  • To provide the right answer to the right question